Resetting Passwords

With the 90-day password expiration policy now in place for better security, more users have had difficulties remembering their new passwords or simply having password related problems in general. In an effort to facilitate the password-reset process for both faculty and staff, Computing & Network Services has instituted a password-reset program. This self-service password reset system will lead to less downtime, no time spent on the phone on hold, and no need for intervention by the C&NS staff. The service will be available from any computer (Mac or PC) with a network connection. Passwords can be securely reset 24 hours a day, 7 days a week.

Prior to any self-service pasword reset, it is necessary to enroll in the service. The enrollment process takes less than five minutes to complete.

To enroll, go to http://www.fairfield.edu/passwords.
To view Frequently Asked Questons, go to http://www.fairfield.edu/cns_passwdresetfaq.html.

Please contact the C&NS Helpdesk at ext. 4069 for additional information or assistance.