CAN-SPAM Act Requirements
USA
- No commercial message, transactional or relationship message can contain false or misleading transmission information (such as “From,” “To,” “Reply to”, subject lines, content)
- Must contain an opt-out on all commercial messages
- Identification that the message is an advertisement or solicitation (CTA)
- Sender’s valid physical postal address
- Sexually Oriented Material must be marked clearly “SEXUALLY-EXPLICIT:“ within the subject line and content
Originates or transmits the e-mail, procures the transmission of the e-mail, meaning that the business either intentionally pays or provides other consideration to, or induces, another person to transmit the e-mail on its behalf, or a Sender, an initiator, whose own product or service, or internet website, is advertised or promoted in the commercial message (ex: using a 3rd party service provider, both parties are initiators).
Canada
An initiator must comply with the anti-spam laws of all the countries that the recipients live in; Canada’s Anti-Spam Legislation (CASL)
CEM: “any electronic message that encourages participation in a commercial activity, regardless of whether there is an expectation of profit.”
- Functioning unsubscribe method valid at least 60 days after send date
- Data that is required to be stored: Type of opt-in (paper, landing page, sign up, etc.), Example of sign-up webpage (if applicable), Date they opted-in, the connecting IP (if applicable)
- Businesses have until July 1, 2017 to apply these changes to existing mailing-list subscribers
Gathering Consent from Recipients (direct or implied)
- clearly and simply provide the purpose for which consent is being sought (direct)
- A recipient has existing business relations with you (implied)
- Your recipient disclosed their address online publicly without stating they do not want to receive CEMs (implied)
- Timeframes for implied consent: 6 months if the recipient does not become a client & 2 years if the recipient does not purchase future products or subscribes
Foreign
An initiator must comply with the anti-spam laws of all the countries that the recipients live in;
International Requirements by Country
(Mail Chimp Email Service provider and a Reputable Source regarding all email marketing)
Countries: Australia, EU, UK, Austria, Belgium, China, Cyprus, Czech Republic, Estonia, France, Germany, Italy, Netherlands, New Zealand, Sweden