Complaint Process
In accordance with NC-SARA requirements, complaints resulting from distance education courses in other SARA states should first be registered and addressed through standard Fairfield University procedures. These can be found under “Student Academic Grievance Procedure” in the Undergraduate and Graduate Catalogs. Concerns related to discrimination and harassment should be addressed through the process described in the Student Handbook. If an issue cannot be resolved internally, the party may contact our representative at the NC-SARA Connecticut State Portal Entity:
NC-SARA Connecticut State Portal Entity Contact
Sean Seepersad, PhD
Academic Affairs and Student Services
Office of Higher Education
State of Connecticut
450 Columbus Boulevard, Suite 510
Hartford, CT 06103-1841
Students enrolled in online programs may also contact their respective state department/agency for complaints about the University.
State-Specific Contact Information for Online Students
ALABAMA
Alabama Department of Postsecondary Education Private School Licensure Division
P.O. Box 302130
Montgomery, AL 36104
(334) 293-4651
Professional Board Licensure
Academic programs and individual graduates must meet standards set by each states' licensure requirements in order for a graduate to be eligible for a license.
Prospective Students
All students considering an academic program that leads to obtaining professional licensure should contact the appropriate licensing agency within their state to seek information and additional guidance before beginning a program outside of their state.
ALASKA
Alaska Commission on Postsecondary Education
PO Box 110505
Juneau, AK 99811-0505
(907) 465-6741
Professional Board Licensure
Academic programs and individual graduates must meet standards set by each states' licensure requirements in order for a graduate to be eligible for a license.
Prospective Students
All students considering an academic program that leads to obtaining professional licensure should contact the appropriate licensing agency within their state to seek information and additional guidance before beginning a program outside of their state.
ARIZONA
Arizona State Board for Private Postsecondary Education
1400 W. Washington Street Room 260
Phoenix, AZ 85007
(602) 542-5709
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
ARKANSAS
http://www.adhe.edu/students-parents/colleges-universites/student-grievance-form
Arkansas Department of Higher Education
114 East Capitol Avenue
Little Rock, AR 72201
(501) 371-2000
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
CALIFORNIA
http://www.bppe.ca.gov/about_us/contact.shtml
California Bureau of Private Postsecondary Education
P.O. Box 980818
W. Sacramento, CA 95798-0818
(888) 370-7589
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
COLORADO
http://highered.colorado.gov/Academics/Complaints/
Colorado Department of Higher Education
1560 Broadway, Suite 1600
Denver, CO 80202
(303) 862-3001
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
DELAWARE
http://www.doe.k12.de.us/domain/226
Delaware Higher Education Office
Townsend Building
401 Federal St #2
Dover, DE 19901
(302) 735-4120
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
DISTRICT OF COLUMBIA
http://osse.dc.gov/service/education-licensure-commission-elc-public-complaints
District of Columbia Office of the State Superintendent of Education
Education Licensure Commission
810 First Street, NE 9th Floor
Washington, DC 20002
(202) 727-6436
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
FLORIDA
https://www.fldoe.org/policy/cie/
Florida Commission on Independent Education
325 W. Gaines Street Suite 1414
Tallahassee, FL 32399-0400
1-888-224-6684
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
GEORGIA
Georgia Nonpublic Postsecondary Education Commission
2082 East Exchange Place, Suite 220
Tucker, GA 30084
(770) 414-3300
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
HAWAII
http://cca.hawaii.gov/hpeap/student-complaint-process/
Hawaii State Board of Education
P.O. Box 2360
Honolulu Hawaii 96804
(808) 587-3222
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
IDAHO
Idaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
650 West State Street
P.O. Box 83720
Boise, ID 83720-0037
(208) 332-1587
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
ILLINOIS
Illinois Board of Higher Education
1 N. Old State Capitol Plaza, Suite 333
Springfield, IL 62701-1377
(217) 557-7359
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
INDIANA
http://www.in.gov/che/2744.htm
Indiana Commission for Higher Education (CHE)
Indiana Board for Proprietary Education
101 W. Ohio Street, Suite 670
Indianapolis, IN 46204-1984
(317) 464-4400
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
IOWA
https://www.iowacollegeaid.gov/content/constituent-request-review
Iowa College Student Aid Commission
430 East Grand Ave., FL 3
Des Moines, IA 50309
(515) 725-3413
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
KANSAS
http://www.kansasregents.org/academic_affairs/private_out_of_state/complaint_process
Kansas Board of Regents
1000 SW Jackson St., Suite 520
Topeka, KS 66612
(785) 296-8388
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
KENTUCKY
http://cpe.ky.gov/campuses/consumer_complaint.html
Kentucky Council on Postsecondary Education
1024 Capital Center Dr. #320
Frankfort, KY 40601-7512
(502) 573-1555
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
LOUISIANA
Louisiana Board of Regents
P.O. Box 3677
Baton Rouge, LA 70821
(225) 342-4253
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
MAINE
http://www.maine.gov/education/contacts.htm
Maine Department of Education
Complaint Investigator
23 State House Station
Augusta, ME 04333-0023
(207) 624-6644
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
MARYLAND
http://mhec.maryland.gov/institutions_training/Pages/career/pcs/complaint.aspx
Maryland Department of Education
Associate Director for Private Career Schools
Planning and Academic Affairs
Maryland Higher Education Commission
6 N. Liberty Street, 10th Floor
Baltimore, MD 21201
(800) 974-0203
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
Institutions are subject to investigation of complaints by the Maryland Office of the Attorney General or the Maryland Higher Education Commission.
MASSACHUSETTS
http://www.mass.edu/forstufam/complaints/complaints.asp
Massachusetts Board of Higher Education
One Ashburton Place
Room 1401
Boston, MA 02108
(617) 994-6950
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
MICHIGAN
State of Michigan
Department of Licensing and Regulatory Affairs
Corporations, Securities & Commercial Licensing Bureau
Administrative Services Section-Complaint Intake
P.O. Box 30018
Lansing, MI 48909
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
MINNESOTA
http://www.ohe.state.mn.us/mPg.cfm?pageID=1078
Registration & Licensing
Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
(800) 657-3866
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
MISSISSIPPI
http://www.mississippi.edu/contact
Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211-6453
(601) 432-6647
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
MISSOURI
http://dhe.mo.gov/contactus.php
Missouri Department of Higher Education
205 Jefferson Street
P.O. Box 1469
Jefferson City, MO 65102-1469
(800) 473-6757
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
MONTANA
http://mus.edu/MUS-Statement-of-Complaint-Process.asp
Montana Board of Regents, Office of Commissioner of Higher Education
Montana University System
2500 E. Broadway Street
P.O. Box 203201
Helena, MT 59620-3201
(406) 444-6570
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
NEBRASKA
https://ccpe.nebraska.gov/student-complaints-against-postsecondary-institutions
Nebraska Coordinating Commission for Postsecondary Education
P.O. Box 95005
Lincoln, NE 68509-5005
(402) 471-2847
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
NEW HAMPSHIRE
New Hampshire Postsecondary Education Commission
101 Pleasant Street
Concord, NH 03301-3860
(603) 271-3494
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
NEW JERSEY
http://www.state.nj.us/highereducation/OSHEComplaintInstructions.shtml
New Jersey Commission on Higher Education
P.O. Box 542
Trenton, NJ 08625
(800) 792-8670
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
NEW MEXICO
New Mexico Higher Education Department
2044 Galisteo St, Suite 4
Santa Fe, NM 87505
(505) 476-8400
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
NORTH DAKOTA
http://www.nd.gov/cte/about/staff.html
North Dakota Department of Career and Technical Education
State Capitol - 15th Floor
600 E. Boulevard Ave. Dept. 270
Bismarck, ND 58505-0610
(701) 328-3180
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
OHIO
https://www.ohiohighered.org/students/complaints
Ohio Department of Higher Education
25 South Front Street
Columbus, OH 43215
(614) 466-6000
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
OKLAHOMA
http://www.okhighered.org/state-system
Oklahoma State Regents for Higher Education
655 Research Parkway Suite 200
Oklahoma City, OK 73104
(405) 225-9100
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
OREGON
http://www.oregonstudentaid.gov/oda-doc/ODA
Oregon Office of Degree Authorization
775 Court Street NE
Salem, OR 97301
(503) 947-5716
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
PENNSYLVANIA
Pennsylvania Department of Education
333 Market Street
Harrisburg, PA 17126-0333
(717) 783-6788
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
RHODE ISLAND
http://www.ribghe.org/contact.htm
Rhode Island Board of Governors for Higher Education
Shepard Building
80 Washington Street
Providence, RI 02903
(401) 456-6000
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
SOUTH CAROLINA
http://www.che.sc.gov/AboutCHE/ContactUs/StaffContactInformation.aspx
South Carolina Commission on Higher Education
1122 Lady Street, Suite 300
Columbia, SC 29201
(803) 737-2260
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
SOUTH DAKOTA
https://www.sdbor.edu/administrative-offices/academics/SD-SARA/documents/ComplaintForm-SD-SARA.pdf
South Dakota Board of Regents
306 E. Capitol Ave., Suite 200
Pierre, SD 57501-2545
(605) 773-3455
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
TEXAS
http://www.twc.state.tx.us/twcinfo/twcnumbers.html
Texas Workforce Commission
Career Schools and Colleges
101 East 15th Street, Rm 226-T
Austin, Texas 78778-0001
(512) 936-3100
https://www1.thecb.state.tx.us/Apps/CRAFT/Home/Create
Texas Higher Education Coordinating Board
1200 E. Anderson Lane
Austin, Texas 78752
(512) 427-6200
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
UTAH
http://consumerprotection.utah.gov/contact.html
Utah Department of Commerce
Division of Consumer Protection
160 East 300 South, 2nd Floor
P.O. Box 146704
Salt Lake City, UT 84114-6704
(801) 530-6601
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
VERMONT
Vermont Agency of Education
219 North Main Street, Suite 402
Barre, VT 05641
(802) 479-1030
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
VIRGIN ISLANDS (U.S.)
United States Virgin Islands Department of Education
Office of the Commissioner
1834 Kongens Gade
St. Thomas, USVI 00802-6746
(340) 774-0100
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
VIRGINIA
State Council of Higher Education for Virginia
101 N. 14th St, 9th Floor
James Monroe Building
Richmond, VA 23219
(804) 371-2285
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
WASHINGTON
http://www.wsac.wa.gov/student-complaints
Washington Student Achievement Council
917 Lakeridge Way SW
Olympia, WA 98502
(360) 753-7800
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
WEST VIRGINIA
http://www.wvhepc.edu/wp-content/uploads/2015/10/Student-Complaint-Process-revised-3.pdf
West Virginia Higher Education Policy Commission
1018 Kanawha Blvd E., Ste 700
Charleston WV 25301-2800
(800) 368-8808
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
WISCONSIN
Wisconsin Educational Approval Board
431 Charmany Drive, Suite 102
Madison, WI 53719
(608) 266-1996
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
WYOMING
https://edu.wyoming.gov/downloads/schools/student-complaint-process.pdf
Wyoming Department of Education
2300 Capitol Avenue
Hathaway Building, 2nd Floor
Cheyenne, WY 82002-0060
(307) 777-7675
Professional Board Licensure
Each state has different standards for occupations that require a professional license or certification.
Prospective students considering academic programs that require professional licensure outside of Connecticut should contact the appropriate licensing agency within that state for information and additional guidance before applying to any online program.
