Ursula Hurley ’04

A large white airplane is parked on the tarmac, ready for its next flight under a clear blue sky.
JetBlue Airways Corporation is the sixth largest airline in the U.S., operating more than 1,000 flights daily and serving 100 destinations in the Americas and Europe.
By Erin Craw MA’19, PhD

Achieving in Business

From intern to chief financial officer, Ursula Hurley ’04 has advanced into a pivotal role in accounting, strategic initiatives, planning, and investor relationships at JetBlue over the past two decades.

Fairfield University has been both a critical starting point and a guiding force throughout Hurley’s professional trajectory. She began her career in aviation after returning from a semester abroad in Florence, Italy. Eager to secure a summer internship before her senior year, she went on Fairfield University’s job board and found a posting for a position with JetBlue. Her summer of 2003 internship was the start of an impeccable professional journey. In addition to the valuable experience, free flights were another notable benefit. Given her passion for travel, from that point on, she was “hooked.”

A smiling woman in a blue shirt poses for the camera, radiating positivity and warmth.
Ursula Hurley ’04 was appointed chief financial officer of JetBlue in 2021.

Hurley was hired full-time after she graduated and was appointed chief financial officer (CFO) of JetBlue in 2021, following positions as the head of treasury and investor relations and as treasurer, overseeing the corporation’s $13 billion balance sheet. She was instrumental in supporting the organization through the inevitable financial turbulence caused by the Covid-19 pandemic.

Drawing on her Fairfield education, Hurley’s professional impact spans well beyond the noteworthy progression of her roles and responsibilities. She is committed to ongoing professional development, maintaining consistency, and embracing continuous learning as she relentlessly pursues excellence in her industry.

Hurley appreciates the many ways in which Fairfield prepared her for success, including fostering essential relationships and providing a well-rounded, relevant curriculum, which she finds to be an authentic, perpetual focus of the University. She views the emphasis on “connection” as a core contributing factor in developing the whole person, which she described as “critical to success in the business world.” As an alumna, she takes pride in expanding her alumni network and continuously recognizes the impact of Jesuit values among fellow Stags. Today, some of her closest friends are those she met through Fairfield.

“Fairfield helped instill the balance between a professional career, giving back to the community, and building a family,” she said. “I think that sets students up for success post-graduation as they navigate the real world.”

With an increasingly competitive workforce, Hurley appreciates the importance of early engagement and student involvement, which is something she sees among Fairfield students. She recalled recently attending a networking event on campus in which first-years were actively participating, just a few weeks into their fall semester.

When asked to reflect on her accomplishments, Hurley explained that achievement is not about singular endeavors but “a constant journey of learning” rather than a destination. “I worked really hard to get to where I am, and I will continue to work very hard to grow and learn,” she said. “I think Fairfield instilled that in me. That’s what keeps me motivated day in and day out.”

As CFO, there is a natural inclination to focus on growth. However, Hurley’s commitment to fostering progress stretches beyond her organization’s growth to identify ways she can contribute to the overarching advancement of the industry and future workforce. Her passion for education is exemplified by her personal drive for continued learning as well as her commitment to further developing aviationrelated education for future generations. As a member of the Dolan School of Business Advisory Board, she leverages her experience and insight to help inform innovative curriculum updates, ensuring content and instructional methods remain pertinent to effectively prepare students for the business industry’s ever-evolving needs.

Hurley promotes ongoing dialogue with students, provides mentorship, and fosters connections, especially for underrepresented populations in STEM. Through both her role on the advisory board and as president of the JetBlue Foundation, she is determined to help promote increased diversity in the upcoming workforce.

“There needs to be a future CFO of JetBlue. Helping young women at the University create opportunities and being a thought partner to help them grow brings a lot of pride to me,” Hurley said. “That’s the best part about my job — seeing others excel, grow, and be challenged. I want to be there to help people craft those next steps.”

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